Client Testimonials

1/8/17 Vinod & Amrit Bopaiah
We cannot recommend Ilene Gordon and the Banner Team more highly to any prospective home buyers. We are a retired couple that was relocating from New York to the Silver Spring area to be close to our children. Because it was a complicated move to a new area, we vetted many realtors. Ilene instantly struck us as professional, insightful, and personable. She has a sparkling personality and exceptional insight — she was able to understand what we were really looking for even when we had trouble expressing it. She only showed us homes that met our needs and budget, and was extremely thorough in making sure the potential sellers were transparent. We felt we had a real ally on our side as she helped us understand and navigate the home buying process, which is different in Maryland compared to New York State. In September, we moved into our dream home!

But her help did not end with the closing. She has continued to assist us by recommending outstanding home improvement professionals or by helping us get our bearings in our new area. She remains an incomparable font of information, and there’s no realtor who makes home buying so much fun! Our daughter is hoping to work with her this year, and we have already recommended her services to a number of family and friends in the area. Trust us — you won’t be sorry if you work with Ilene!

 

12/2016 Amy and Michael Martinez

I’m a real estate professional with 13 years of experience just handling the details from contract to close. I’ve supervised almost 2000 transactions and have held the hand of new buyers and met the expectations of sellers and buyers when they have purchased and sold dozens of times.

But now it was my turn to be a seller for the first time. I signed the listing paperwork, followed the advice of Wendy’s listing team for prepping my house for sale and moved out west.

Within 2 weeks my house was on the market. 7 days later my house was under contract. within 30 days the transaction closed.

The Banner Team assigned Michelle Teichberg to personally handle the many details from the acceptance of the first offer all the way to settlement. I’ve worked with Michelle for 4 years. I watched and listened to her follow up on every detail for and with her own clients. Yet I still had no idea how skilled, professional and kind she could be. When I needed a cheerleader, therapist and champion negotiator, Michelle exceeded every expectation I ever had. I was a basket case. I cannot rave enough about Wendy Banner, Michelle Teichberg and their office manager and team leader Cathy Jalbert. Cathy also supervised every step of the way. No detail was ignored.

It’s easy to see why The Banner Team enjoys their stellar reputation. I would rate them with 100 stars if I could.

 

 

12/2016 Helene and Brian Bushwick

Now that Glen Road is officially sold, Brian and I are looking forward to exhaling and enjoying our new home and ONE mortgage! It is officially time to thank you all for everything you have done on our behalf the past nine months! Last January, Brian and I met with Wendy on a Sunday morning to discuss putting our house on the market and to determine if Wendy and her team would be the right fit to lead the effort.

Based on Wendy’s preparation, experience and approach, along with my sister Brenda’s recommendation, we selected Wendy over other top agents we interviewed that week.  Well, we can confidently say that we made the right decision!

Our house sale was complicated and challenging and you all never wavered!

Wendy, your in-depth experience, expertise and guidance over the past year have been invaluable! At critical times, your knowledge and recommended strategies were essential in reaching our goal, whether it was buying our new place or selling our home. In addition to your calm, skillful leadership, you brought a powerhouse team that just rocks. And did we use your team! We don’t even know all of the people who provided services to us–from other agents and experts who offered input on strategy or on the numerous issues, to runners who ran to our home to drop off flyers, turn on lights, take dishes we left in the sink, and more.

 

I need to highlight the work of two specific people on the team. Michelle was my true partner! At our first meeting, her drive, work ethic, skills and experience immediately won my full confidence. I knew we would work so well together and she would get the job done! She was incredibly responsive, always following up with potential buyers, getting feedback, making suggestions, providing solutions, using creativity to market and attract potential buyers, and negotiating and closing the deal with on our beloved new townhouse when there were multiple offers. And, of course, getting us to the finish line on the sale of our home. I do have to add that her help with my mother’s rental property has also been nothing short of amazing. She has been a business partner, leader, therapist and friend. She is clearly tireless and committed to her clients. Bottom line, she is a total super star!

And Amy left no detail on the table. Her role during the closing process has been instrumental. She coordinated everything! She set up all of the contractors for testing or inspections and worked with the settlement companies. Since our house had a unique set of challenges, it required perseverance and resourcefulness, two qualities that Amy has in spades. She found contractors to handle everything and negotiated the best price on our behalf. Her can-do attitude during trying times was reassuring and very much appreciated.

We are so relieved and happy to have closed on Glen Road and are happily settling into our fabulous new home. Thank you for making this new phase of our life happen!! We could not have done it without each of you!

 

10/24/16 Andrew Schatz

Ilene Gordon and Julia Fortin were incredibly helpful in finding my new home. They are extremely experienced and quite knowledgeable about the MD/DC/VA market. Both were also incredibly patient, walking through countless houses with me until we found the right one. They were also quite flexible, so if one of them could not visit a house with me, the other would. Ilene and Julia’s advice was always spot on. They know how to make an offer competitive without overpaying, which was a challenge in the current market, when you are dealing with multiple offers. I was very impressed with their negotiating skills (and saw on a few occasions where I underbid for homes I ultimately did not get that their initial advice was right). After my bid was accepted, the home inspection, financing, and closing process went extremely smoothly. Ilene and Julia are a pleasure to work with on a personal level. I would highly recommend working with them (and the rest of the Banner Team) to anyone.

 

7/16 Terri Sanker

 

Dear, Wendy, Amy, Brook, Karen and anyone else on the team that I may have forgotten, I wanted to thank you for not only being the best realtor but also for your amazing team….Wendy, you made everything easy for me, you told me exactly what I needed to do to get the house ready and as I look back you were 100% correct (glad I listened to you), you followed up on all the leads and always kept me informed as to what exactly was going on, once I was under contract you told me exactly what to expect and when to expect it, I loved working with you and hopefully I will have the opportunity to recommend you, again many thanks for a job well done, something I was dreading turned out to be a pleasure.

 

09/08/2015 – Dbdick4

Wendy and her team operate as a cohesive, well-oiled machine. They have the knowledge and experience to get the job done. They handled a very personal experience with enthusiasm, respect, and sensibility and I would not hesitate to hire them again. Thanks Wendy!!

 

07/08/2015 – ecole walker

Julia Dalton and her teammates worked hard to sell my home at top dollar and quickly. My family had to relocate and they helped make the stress bearable. Some valuable services offered that are not always available with all agents are staging, interior designer consultations, presell marketing, and a team of contractor partners that an perform work quickly and with professionalism. We started working with Julia Dalton 6 months ahead with walk-thru and recommendations for winter to get house ready. She followed the market in the area and alerted us when we should list. Her team helped us update and stage, keeping cost in mind. We sold in 22 days and were pleased with sell price. We can’t thank the closing team enough for looking out for our interests and keeping things moving. Highly recommend this team of dedicated and lovely professionals!

 

Barbara Frank -05/28/2015 –

Dear Wendy, Amy, and the Banner Team: There is no way to adequately express my gratitude and appreciation for the endless support given by you and the Banner team in the recent sale of my home and the purchase of my condo. This support was far above and beyond what one could reasonably expect of an ordinary realtor, but then, you and the Banner team are not ordinary. Your level of customer service eclipses what other realtors offer, evidenced by your availability, professionalism, diligence, conscientiousness, resourcefulness, and endless patience. Let me speak to a few of these qualities. Availability: No matter what time I called with a concern, someone answered immediately. I caught you at dinner in the evening with friends, out of town on vacation, on days when the city closed down due to snow, and at all times of day. In each case, someone was able to solve the problem of the day—or, often, of the minute. Such immediate response is not common these days! Professionalism: At all times, you were able to provide advice and timely solutions to issues. Your experience informed these solutions quickly and definitively and I had complete trust and confidence that contracts and legal matters were handled in a way that would preclude future problems. The advertising, open houses, and showings resulted in my selling my house quickly in the slow-sales period of November and December! Diligence: I was both surprised and gratified by the constant follow-up on all matters—from recommending and obtaining contractors for home repairs for both house and condo and the follow-up on those items, and for the follow-up for potential buyers. There was never any slack time—even through the winter holiday seasons—in the advertising and traffic for the sale of my house. Previously, you even put flyers out in the condo I wished to move into, asking residents if they were interested in selling! Conscientiousness: The care and hard work you put into both selling my house and orchestrating my buying a condo was unbelievable. You made sure both were in prime condition and that there were always advertising and open houses until the house was under contract. Resourcefulness: The Banner team was extremely resourceful in recommending contractors of all types—handymen, roofers, pest control, electricians, plumbers, etc. Members of the Banner Team arranged the meetings, met the contractors at both house and condo, and saw that the work was done—sometimes on a day’s notice. This service by the Banner Team was truly unbelievable, but happened so often that I just expected that the team would be able to do it! I am especially appreciative of this since I had a full-time job far from home and would need to handle the many appointments incurred by the house sales by myself—an impossible, stressful situation. The Banner Team is a standout in helping buyers move through the difficult process of selling/buying a residence. I could never, never have gotten through the process without you. Patience: Wendy and all members of the team exhibited great patience in all situations during the buying of the condo and selling of my house. Buying and selling a house/condo incurs a lot of stress, but Wendy and Amy, your calm demeanor was reassuring, always. Again, I could never have gotten through this process myself without you. Future buyer/sellers: this is the only team you should work with. Kudos, gratitude, and good wishes for the future to all of you.

 

Jonathan Missner -05/21/2015

Wendy Banner and the Banner team has helped our family and extended family buy and sell multiple homes. This year, we bought and sold our primary residence with the Banner team. I would never consider using anyone else through this process. Wendy is world class and is one-hundred percent in your corner at all times. She has an amazing personality and always has a smile. She is patient and smart. She is amazingly responsive and other agents respect her. She provides flawless advice on many topics regarding not only the house purchase and sale; but also on terrific vendors to hire along the way. Her team is also amazing. With such a deep bench, Wendy provides every service imaginable. The paperwork is easy and technologically advanced. The closing process and financing process is done in complete partnership with the Banner team. A special shout out to Amy for being so thorough and skilled on the closing and financing aspects of the process. We highly recommend Wendy and the Banner Team. JONATHAN AND SHANI MISSNER

 

Tara Zier 5/13/15

Wendy and her team are absolutely fantastic. In 2012 I contacted her and told her what I was looking for in a home. She helped me find the house that was going to be great for my family in only a week! She is extremely dedicated to her clients and is persistent in helping them find what they are after. She is efficient and very responsive. I would highly recommend her to anyone who needs an agent in the MD/DC area.

 

Chris H. 4/20/15

We wanted to thank you and your team for providing us with outstanding professional service during the purchase process of our new Potomac home. This was especially appreciated since you represented the seller and not us.  From the time we met you at the open house, through the writing and negotiations of the contract, and at settlement, we always felt that we were dealing with an honest person that is an expert in real estate transactions.  We are very glad that we met you.

 

Ed Tabor -02/04/2015

“Dear Wendy, The way that you handled the sale of our house, from concept to sale, was truly wonderful. At every stage, you handled the process with precision and the skill of an outstanding artist. When we first discussed the idea of selling our house, you walked through the house with us and guided us to areas of the house that we needed to have painted or otherwise adjusted to make it attractive to the kinds of buyers we would want to reach. Your advice was right. Just before the house was shown, you came in with your team, including an interior decorator, and rearranged our furniture and decorations to make the house even more charming and warm than before. Then you brought in an outstanding photographer whose photo angles created a web tour that was one of the best. The net effect was that when we showed our house ‘by appointment only’ we had 35 potential buyers during one weekend. This was an incredible sales process for the middle of an economic recession, and it resulted immediately in three contract offers…. The most impressive thing was how you were always present, whenever anything was happening related to the house. We kept commenting to each other about how amazing this was considering how busy you are. Another person might have allowed the rest of the team to do the work, since we had also seen how effective your team is. We also think that the 35 potential buyers were here partly because their own agents knew the reputation of “Wendy Banner” and knew that a house you list must be worth seeing. The role of your reputation was called to our attention again later when we were interviewing a mover we were thinking of hiring; he saw your name on the “SOLD” sign, and talked about you the minute he came in the door and mentioned your name at least four times during our conversation with him. Thanks very much for everything, Wendy. We will definitely contact you immediately when we next decide to move!” Ed and Linna Tabor January 2015

 

Marilyn B- 02/02/2015

Wendy Banner and the Banner Team are, without doubt, the best in the business. They helped ready our house for sale, negotiated the price we wanted, and assisted in the purchase of our dream condo. When the settlement company attempted to postpone closing on the sale, Wendy worked her magic and our original settlement date was honored. Every team member was responsive to our questions and concerns. We could not have asked for an easier transition. With Wendy Banner and the Banner Team, what you see is what you get — and what you get are committed, competent professionals who deliver

 

In deciding which realtor we’d hire to sell our home as we prepared for a cross country move, we went with the person we felt had the right experience, and the follow-through to sell our home as quickly and as “painlessly” as possible. After thoughtful consideration, it was clear that Wendy was the realtor for us and we never regretted our decision to work with her and her team. They were thorough, responsive and accommodated our hectic schedules. Three days after our first open house we were under contract and ended up selling our home above the asking price. Selling one’s home can be stressful but Wendy and her team made the whole process as pleasant as it could possibly be. Even after the sale of our home, the Banner team continued to be responsive, quickly returning our phone calls and providing guidance as it pertained to our actual move. We highly recommend Wendy Banner, when choosing a realtor to sell your home.
– S & T August 2014

Wendy Banner and The Banner Team provided outstanding advice and service that culminated in the successful sale of our home. Wendy is extremely knowledgeable about the real estate market and was honest and realistic about the pricing of our home. Her team’s pro-active strategies and attention to detail gave us great confidence that they represented our best interests. From the initial consultation to the closing, I felt we were in great hands every step of the way. No detail was overlooked and any concerns or questions were addressed promptly. I would strongly recommend Wendy and The Banner Team to anyone looking to buy or sell a house.
– D. Taylor August 2014

Dear Banner Team,

Thank you, thank you, thank you…  for getting us across two finish lines.  You have been great throughout, especially with taking a lot of details and taking care of them.  For us, we simply could not have done it without that type of approach, and your team lived up to your word and much more.

I don’t know if that is typical for an agent’s group to actually carry out all of those steps.  We certainly appreciated all the support and would serve as references at any point.  Further, the people that you work with are terrific.  You should run a “BannerList” of recommended service providers in the area.  We’ll continue the people you recommended.

The timing could not have been better and amazingly, after that flurry of activity, now we are settling in.

All the best to everyone and thanks again from our whole family.

Regards,

-A.Gordon October 2014

Thank you to you and all of The Banner Team for a great team effort in buying and selling our houses. Your standard of excellence is a hard act for any realtor to follow!
–  P. & D. Mulvey

We selected you based on many things; you are professional, results driven, your marketing effort… You far exceeded our already high, positive expectations we had for you.
–  P. & M. Rice 

You were the perfect realtor, having our best interest at heart at all times!
–  K. & K. Kourakis 

It’s difficult to encapsulate in a short letter the enthusiasm we feel for the professionalism, care and thoroughness of The Banner Team. The “Banner Manner” impressed us as much as the results of selling our home…We think you achieve the highest levels of excellence in all aspects of Real Estate sales management.
–  D. & F. Carnella

We are so grateful for all your support and all the very personal efforts you made to sell our home. You are true professionals and you made this as easy as it ever could have been!
–  M. & L. Clawson 

Every time we have asked you to help us with a real estate transaction, and there has been several of them (since 1995), you have not let us down with your top notch service and advice. We can not thank you enough for taking care of our business like it was yours. We really appreciate the quality of service that you and your team provide.
–  A. & S. Beidas 

Wendy & The Banner Team were outstanding.  Extremely professional and personable – I will recommend them to friends based on my experience.
–  K. & S. Thornton 

We always felt you provided us with your personal attention. As you know, we have high, exacting standards and you met them at every turn.
–  A. & A. Khachturian 

The entire process from initial interview through final closing and last minute details was well orchestrated.
–  E. & L. Brannon

I highly recommend her without reservation.
–  A. Abati 

You know the market, and you know the various paths to a deal … You managed the complexity of the contingent sale with extraordinary skill …
–  J. Alper

In deciding which realtor we’d hire to sell our home as we prepared for a cross country move, we went with the person we felt had the right experience, and the follow-through to sell our home as quickly and as “painlessly” as possible. After thoughtful consideration, it was clear that Wendy was the realtor for us and we never regretted our decision to work with her and her team. They were thorough, responsive and accommodated our hectic schedules. Three days after our first open house we were under contract and ended up selling our home above the asking price. Selling one’s home can be stressful but Wendy and her team made the whole process as pleasant as it could possibly be. Even after the sale of our home, the Banner team continued to be responsive, quickly returning our phone calls and providing guidance as it pertained to our actual move. We highly recommend Wendy Banner, when choosing a realtor to sell your home.

– S & T

 

Wendy Banner and The Banner Team provided outstanding advice and service that culminated in the successful sale of our home. Wendy is extremely knowledgeable  about the real estate market and was honest and realistic about the pricing of our home.  Her team’s pro-active strategies and attention to detail gave us great confidence that they represented our best interests. From the initial consultation to the closing, I felt we were in great hands every step of the way. No detail was overlooked and any concerns or questions were addressed promptly. I would strongly recommend Wendy and The Banner Team  to anyone looking to buy or sell a house.

–  D. Taylor